Terms and Conditions

Last Updated: May 10, 2026

Welcome to MyStethoscope.pk. By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before placing an order.

1. General Information

MyStethoscope.pk is an online store in Pakistan specialising in stethoscopes from all brands, including:

  • Littmann Stethoscopes
  • Certeza Stethoscopes
  • Medico Stethoscopes

By using this website or placing an order, you agree to these Terms and Conditions.

2. Orders & Verification

  • All orders may be confirmed through phone call, WhatsApp, or email.
  • We reserve the right to cancel fake, incomplete, or suspicious orders.
  • Product availability is subject to stock availability.

3. Payment Method

At mystethoscope.pk, we offer multiple convenient payment options across Pakistan to ensure a smooth shopping experience for our customers.

We currently offer:

  • Secure processing of local credit/debit cards (Visa & Mastercard)
  • Support for PayPak
  • Acceptance of local mobile wallets

Cash on Delivery (COD):

We also provide Cash on Delivery (COD) service all across Pakistan for your convenience.

Available nationwide

Payment must be made in full at the time of delivery

4. Shipping Policy

  • Delivery time usually takes 2–4 working days, depending on your location.
  • Delivery delays may occur due to courier services, weather conditions, or public holidays.
  • Shipping charges may apply unless otherwise mentioned on the product page.

5. Return & Exchange Policy

  • Returns or exchanges are accepted within 3–7 days after delivery.
  • Products must be unused, undamaged, and returned in original packaging.
  • Customers may be asked to provide image or video proof for return or exchange requests.
  • Used or damaged products caused by customer handling are not eligible for return.

6. Damaged or Incorrect Product

If you receive a damaged, defective, or incorrect product:

  • Contact us within 24 hours of delivery.
  • After verification, we will replace the product without additional charges.

7. Order Cancellation

  • Orders can be cancelled before dispatch.
  • Repeated fake or refused orders may result in account or order restrictions.

8. Product Disclaimer

  • Products sold on MyStethoscope.pk are intended for general medical and educational use.
  • We are not responsible for misuse, improper handling, or incorrect medical diagnosis made using the products.
  • Product colours or packaging may slightly differ from images displayed on the website.

9. Pricing & Product Information

  • Prices may change without prior notice.
  • We try to keep all product details accurate and updated.
  • In case of pricing or technical errors, we reserve the right to cancel or modify orders.

10. Intellectual Property

All website content, including:

  • logo
  • images
  • product descriptions
  • graphics
  • website design

is the property of MyStethoscope.pk and may not be copied or reused without written permission.

11. User Responsibilities

By using this website, you agree that you will not:

  • Use the website for illegal activities
  • Attempt to damage or interfere with website functionality
  • Submit false information or fake orders
  • Copy website content without permission

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their content, privacy policies, or practices.

13. Limitation of Liability

MyStethoscope.pk is not responsible for:

  • Courier delays
  • Temporary website downtime
  • Loss caused by the misuse of products
  • Indirect or incidental damages resulting from the use of the website or products

14. Privacy

Customer information is kept secure and is only used for order processing, delivery, and customer support purposes.

15. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Continued use of the website means you accept the updated terms.

16. Governing Law

These Terms and Conditions are governed by the laws of Pakistan.

17. Contact Us

For any questions, complaints, or support regarding these Terms and Conditions, please contact us through our Contact Page.