Warranty Policy
Warranty can be different for each brand and each stethoscope model.
1. Different Products Have Different Warranties
Not every product sold on MyStethoscope.pk has the same warranty.
Where warranty information is available, it will be shown on the product page or communicated to the customer.
2. Manufacturer Warranty
Some products may include warranty provided by the manufacturer or brand.
The warranty period, coverage and process depend on that manufacturer.
3. What Warranty Usually Does Not Cover
- Accidental damage
- Misuse
- Improper storage
- Unauthorized repair or modification
- Normal wear and tear
- Damage caused by incorrect cleaning or handling
4. Warranty Claim
If you believe your product has a warranty problem, contact us and provide:
- Your order number
- Product name and model
- Description of the problem
- Photos or video where useful
- Warranty information supplied with the product, if any
5. Product-Specific Warranty
If a product page shows a specific warranty period, that warranty information applies to that product only.
6. Damaged Product on Arrival
A product that arrives damaged, defective or incorrect should be reported within 24 hours of delivery and will be handled under our Return, Exchange & Refund Policy.
Warranty Support
Email: info@mystethoscope.pk
Phone: 0300-0195011