Return, Exchange & Refund Policy

1. Return Period

You may request a return or exchange within 7 days of delivery.

The product should normally be unused, undamaged and returned with its original packaging and included accessories.

2. When a Return May Be Refused

• The product has been used
• The product was damaged by the customer
• Parts or accessories are missing
• The original packaging is missing or badly damaged
• The return request was made after the return period

3. Wrong, Damaged or Defective Product

If you receive the wrong product, a damaged product or a defective product, contact us within 24 hours of delivery.

We may ask for clear photos or video so we can check the issue.

After verification, we may provide a replacement, exchange or refund depending on the situation.

4. Change of Mind

If you simply change your mind, contact us within the return period.

The item must still meet the return conditions above. Return delivery charges may be paid by the customer unless the product was incorrect, defective or damaged.

5. Exchanges

If you want to exchange your product for another model, contact us first.

If the replacement product costs more, the price difference must be paid. Exchanges also depend on stock availability.

6. Refunds

After the returned product is received and checked, we will tell you whether the refund has been approved.

Approved refunds will be sent using an available suitable payment method.

7. How to Request a Return

Please send:

• Your name
• Order number
• Product name
• Reason for return
• Photos or video if there is a problem